Returns & Exchanges
At Hogies Online, we want you to be completely satisfied with your beauty and fragrance purchases. If you are not entirely happy, you can return your unopened and unused items within 30 days of receipt for a full refund.
Check Eligibility
Ensure your beauty products are in their original, unopened packaging with all security seals intact to qualify for a return.
Contact Support
Email our customer service team with your order number to request a Return Merchandise Authorization (RMA) and receive the return address.
Package Securely
Carefully pack your items to prevent damage during transit, including your original packing slip or a note with your order details inside.
Ship and Refund
Send your parcel back via a tracked service; once inspected by our warehouse team, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing